❓ 常見問題
🚀 快速入門
Q: 如何設定短訊自動化？
A: 在應用程式中進入設定→短訊整合，查看分步說明。取件寶支援iOS 15+ URL方案和iOS 16+ App Intents。
Q: 支援哪些快遞公司？
A: 取件寶支援淘寶、蝦皮、momo、PChome、HKTVmall、百佳、豐澤等主要快遞公司。我們支援8+種語言的短訊格式。
🔧 故障排除
Q: The app isn't parsing my SMS correctly
A: Make sure you've selected the correct SMS language in Settings. FlashPickup supports English, Chinese (Simplified & Traditional), Japanese, Korean, Spanish, German, French, and Polish.
Q: I'm not receiving reminders
A: Check that notifications are enabled in iOS Settings → Notifications → FlashPickup. Also ensure the package status is set to "Pending" in the app.
Q: Can't find FlashPickup in Apple Shortcuts
A: Try searching for "FlashPickup" or "Parse SMS" in the Shortcuts app. Make sure FlashPickup is installed and you've opened it at least once.
💰 高級功能
Q: What's included in Premium?
A: Premium includes image recognition (OCR), voice input, Dynamic Island support, and data export features. Basic package management is free forever.
Q: How do I restore my Premium purchase?
A: Go to Settings → Premium → Restore Purchases. Your purchase is tied to your Apple ID and will restore automatically.
🔒 隱私與安全
Q: Is my data safe?
A: Yes! All data is processed locally on your device. FlashPickup doesn't upload any personal information to external servers. See our Privacy Policy for details.
Q: Can I export my package data?
A: Premium users can export package data as CSV files from Settings → Data Export.
🛠️ 技術支援
系統要求
- iOS 15.0 or later
- iPhone or iPad
- Internet connection for initial setup
支援的語言
- 🇺🇸 English (US, UK, Canada)
- 🇨🇳 Chinese Simplified (Mainland China)
- 🇹🇼 Chinese Traditional (Taiwan, Hong Kong, Macau)
- 🇯🇵 Japanese
- 🇰🇷 Korean
- 🇪🇸 Spanish
- 🇩🇪 German
- 🇫🇷 French
- 🇵🇱 Polish
📧 仍需幫助？
如果您找不到問題的答案，請聯絡我們：
- 電子郵件: support@pickupreminder.cc
- Response Time: 我們通常在24小時內回覆
- App Store Reviews: 請考慮在App Store上留下評價 - 這有助於其他用戶發現取件寶！
聯絡支援時，請包含：
- 您的iOS版本
- 取件寶應用程式版本（在設定→關於中查找）
- 問題描述
- 相關截圖（如適用）
🔄 應用程式更新
取件寶定期更新，增加新功能、修復錯誤並支援更多快遞公司。請透過App Store保持應用程式更新以獲得最佳體驗。
最新功能：
- 增強的多語言短訊解析
- 改進的Apple捷徑整合
- 智慧提醒系統，防止超時費用
- 精美的新介面，支援觸覺回饋